In the majority of cases, commercial licenses are activated within one business day. Provided a list of intended users has been provided, these users will be notified that they have been added to the license or invited to create a One Click LCA account, and you'll be able to use it right away.
If you're not sure who needs to be added to the license, this can be addressed with a member of our Customer Success team during your Kick-off call.
Need to create an account? Follow our guidance here.
What your license lets you do
Embodied Carbon Projects: All Business or Expert licenses allow you to create unlimited embodied carbon projects.
Certification Projects: If you have an add-on license with a specific number of purchased projects per year, you should add this license to projects where this tool is required.
Why your license might not be activated automatically
One Click LCA needs user details to activate a license. If they don't have this information, you'll need to get access from your internal license manager or their support team.
Common Issues:
Changing the Licensed User: Contact One Click LCA support to change who is registered to the license.
No Access After Registering: If you have a "concurrent license", you need to check out the license before using it. See this article for instructions.
Important Note: Do not share your One Click LCA account login with anyone else. If someone who isn't licensed needs to contact support, include the licensed user in the email.