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One Click LCA Platform - Incident Report - August 2nd, 2023 - Platform Unavailable

One Click LCA Platform - Incident Report - August 2nd, 2023 - Platform Unavailable

Updated over a month ago

Platform Unavailable

August 2nd, 2023 - 11:38 UTC

Status: Update and Resolved

On 2nd August 2023, between 10:35 and 10:40 UTC, access to the One Click LCA software was prevented due to overly aggressive firewall rules which were reviewed as part of One Click LCA's security management.

  • Due to these rules, users will have been unable to access the One Click LCA platform during this time.

Following its investigation, a process change was adopted to prevent this issue from re-occurring.

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